Returns & Exchanges
At Watches of Espionage, we stand by the quality of our gear and offer a 30-day return window for items in original, unworn condition with all security tags intact. Please note that limited edition collaborations and customized timepieces are final sale to maintain the integrity of our collection.
Initiate Your Request
Log into our secure returns portal with your order number and email address to select the items you wish to return or exchange.
Secure Packaging
Place the item in its original presentation box and pack it securely in a shipping carton to ensure the timepiece or accessory is protected during transit.
Affix Shipping Label
Download and print the prepaid insured shipping label provided by our portal and drop the package off at any authorized carrier location.
Inspection and Refund
Once our horological specialists verify the condition of the return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing